Privacy Policy

Your Privacy

What is iKnow Church?
iKnow Church Software (“the Services”) is designed to help us administer our church and provide all elements of pastoral care to our members and the community.  Our members may be provided with access to a user account, which they can use to provide us with information (including personal information), update preferences and access options to allow the booking of events and recording attendance.  The Services should bring benefits to everyone as we can stay in touch with you much more easily and you can provide us with information in a quick and efficient way.

In addition to iKnow Church, we may also collect information from you in person or on paper forms or online forms within other systems. We have also included information about other forms of processing that we may carry out.

What is the purpose of this Privacy Policy?
Today's Community Church (TCC) is a “data controller” which means we have to tell you certain information when processing your personal information.  We may input personal information into iKnow Church or may ask you to do so yourself. We may collect information from you in person or we may ask you to fill in paper forms or input information into other systems that the church uses.

If you have any queries about this Privacy Policy or how we use your personal information, please contact Jean Tickle (Data Protection Lead) who can be contacted at The Edge, Riveredge, Wigan, WN3 5AB, or email at [email protected]

This Privacy Policy relates to your use of the Services and tells you:

We last updated this Privacy Policy on 6th May 2018.
Personal Information we process about you

What information we process about you
We may collect the following information about you:

Sensitive Personal Information
We may also collect, store and use the following “special categories” of sensitive personal information (if you give us this information)

Personal Information you give us
We may collect personal information from you when you attend church and speak to us in person. You may also fill in one of our paper forms, a form available in a different electronic system.

We collect personal information from you when you or we set up a user account in iKnow church. If we set up an account on your behalf, then we will input personal information from you that we collected from you in person, on paper forms and from contact forms on our website. We will also collect information from you when you update your user account on iKnow church.  

Personal Information we collect automatically
When you use the Services, we may collect certain information automatically such as:

We use cookies to collect information automatically. A cookie is a small file of data which our website places on your computer’s hard drive. The cookies give us information such details of your visits to our website and information about other websites that you visit.

Cookies allow websites to respond to you as an individual and let us tailor our website to your needs, likes and dislikes by gathering and remembering information about you. We use cookies to help us to provide you with a better website.

Cookies that we use
Google Analytics

How to delete and control cookies
Most computers automatically accept cookies but you can change your settings so that you will not receive cookies and you can also delete existing cookies from your computer.

If you do change your settings, you may find that some parts of our website will not function properly. If you do not adjust your settings, you will accept cookies provided by this website.

To find out how to delete cookies or adjust their settings please visit

How we use your Personal Information

Our legal basis for using your information
The law only allows us to use your personal information in certain limited circumstances.  We have listed these below and what information they allow us to process.

1) Where it is necessary for our legitimate interests
The GDPR specifically states that a church may use legitimate interests to process personal information relating to its members to administer your membership to the church.  We consider that this is the most appropriate condition for us to administer your membership of our church as you would reasonable expect that we would have to process your personal information in order to provide you with membership of our church and so you can take full advantage of all our services.  We have put safeguards into place to ensure that your personal information is protected and that your fundamental rights and freedoms are not overridden.

Examples of how we may use your information for administration purposes:
Basic Information
Address Information
Notice Board